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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Travell Glover

October 24, 2025

5  out of  5
rating by Travell Glover
"I’m grateful for the patience of Alexa State Farm. I appreciate Richard for answering the million and 1 questions I have about anything concerning insurance that I didn’t run by Alexa already. This firm is the best! Thank"
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Sandy Dominique

October 15, 2025

5  out of  5
rating by Sandy Dominique
"I’ve been with the Alexis Zimmerman insurance group for four years now and it’s been a continued pleasure wit do business with them .Richard has been amazing to work with specifically he is always kinda ,helpful and efficient.would recommend ."
We responded:
"Thank you for your continued loyalty! We appreciate the opportunity to serve you and are glad Richard was able to provide kind and helpful service. Thank you for continuing to choose us! "
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Krista Galauxy

October 2, 2025

1  out of  5
rating by Krista Galauxy
"Update: they responded to say they sent *my* car insurance bill to my husband's email address instead of mine. At least they admit to being sexist. They cancelled my auto insurance without contacting me. I received an email a few months ago stating "this isn't a bill" with renewal information, saying I would receive a bill later. I never got a bill. I never got a notice that my payment was missed. I never got a notice they were cancelling my insurance. Now they are trying to charge me an additional $200 for my insurance policy because they failed to communicate and are refusing to fix their mistake."
We responded:
"Krista thank you for taking time to share this feedback. Bills and payment reminders were emailed to your husband and physical notices mailed to your home. The bills were sent to your husband not due to gender bias or discrimination, but because when we set up the account we were only able to speak with your husband. In hindsight I think it would have been better to speak with you directly to eliminate opportunities for miscommunication and make sure everything was set up to your preferences for your vehicle. This situation is not the outcome we strive for and I will take this as a learning opportunity moving forward to improve office practices. I apologize for the inconvenience this has caused and wish you all the best moving forward."
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sherwin millon

October 2, 2025

5  out of  5
rating by sherwin millon
"Alexis is seriously amazing! If you need insurance, talk to Alexis at State Farm. She's super helpful, easy to talk to, and actually takes the time to make sure you're getting exactly what you need no pressure, no confusion. Whether it’s car, home, or life insurance, she’s got you covered. She’s always quick to respond, breaks everything down in a way that makes sense, and genuinely cares about helping people. I can’t recommend her enough. You’re in good hands with Alexis!"
We responded:
"Thank you Sherwin for your long time loyalty and for taking time to share about your experience. My team and I value your business and look forward to continuing to serve you. "
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Jayson Huy Nguyen

September 27, 2025

5  out of  5
rating by Jayson Huy Nguyen
"Great communication skills, very professional yet friendly, and speedy work. Just what we need from an insurance agent. Spoke to Richard over the phone. He answered all my questions and it really made me at ease with what I'm paying for and the coverage I'm getting. Peace of mind is the goal, folks, especially with insurance."
We responded:
"We love seeing reviews like this, Jayson! Thank you for taking the time to tell us about your experience with our office. We hope we’ll be able to help you fulfill your insurance needs for years to come!"
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NimbusFlow

September 16, 2025

5  out of  5
rating by NimbusFlow
"Richard was extremely helpful, well knowledgeable and gave me the best advice and feedback for my auto policy. Statefarm for the win!"
We responded:
"Thank you for this awesome review! Richard is a huge asset to our agency and we greatly appreciate your business. Reach out if there is anything we can assist with. "
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Warren Bath

September 10, 2025

5  out of  5
rating by Warren Bath
"Very helpful and easy to work with."
We responded:
"Thank you Warren for this review. We appreciate your business!"
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Jeff Durkes

September 9, 2025

5  out of  5
rating by Jeff Durkes
"Ms Zimmer is a real professional and I am a very happy customer. Very quick to respond and thorough in her answers to any questions that I have asked. I just received a rate DECREASE too. WHOA."
We responded:
"Thank you for the kind words, Jeff! We value your continued business and appreciate the opportunity to serve you. "
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Eddie Velazquez

September 5, 2025

5  out of  5
rating by Eddie Velazquez
"I'm very grateful for the help and patience that Mr. Richard had with me. I wish everyone was that way... But now I have a great car insurance deal... Thanks Richard, and I'm looking forward to being part of State farm family."
We responded:
"Thank you Eddie for joining our agency and for this fantastic review. We appreciate your business and look forward to serving you and your family! "
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Alexander Landeros

September 3, 2025

5  out of  5
rating by Alexander Landeros
"Richard was very patient and took the time to explain my options and gave me a quote for each one."
We responded:
"Thank you for your kind words and taking time to share about your experiences with Richard. We value your continued loyalty and hope you have a safe and enjoyable weekend!"
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Jacob Lichtenstein

September 2, 2025

5  out of  5
rating by Jacob Lichtenstein
"I couldn’t be happier with my experience with Alexis and her team! From the very first phone call, their team was professional, patient, and genuinely interested in finding the best coverage to fit my needs. They took the time to explain all of my options in a way that was easy to understand. I'm very happy to say that unlike in situations with other agencies in the past, I've never felt pressured and have always had an enjoyable experience with the Agency!"
We responded:
"Thank you Jacob for the kind words and your continued loyalty to our agency. We value the opportunity to serve you. "
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Kathleen McC

August 25, 2025

5  out of  5
rating by Kathleen McC
"Alexis and her team have thoroughly answered any questions. They are also quick to respond to emails. Very pleasant interactions."
We responded:
"Thank you for your long time loyalty and your kind words. We appreciate the opportunity to serve you. "
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Todd Martin

August 23, 2025

5  out of  5
rating by Todd Martin
"Great agent service by Alexis. Prompt, clear, friendly."
We responded:
"Thank you Todd for your continued business and for taking time to share this kind feedback. We appreciate your business!"
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Larry S

August 21, 2025

5  out of  5
rating by Larry S
"Was in need of a new homeowners policy. Richard was incredibly knowledgeable, kind, and patient. Walked me through the entire process. Thanks very much for the help, and new policy."
We responded:
"Larry thank you for your business and kinda words! Richard is very knowledgeable. We look forward to serving you for years to come. "
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Kate Discenza

August 20, 2025

5  out of  5
rating by Kate Discenza
"We've been with Alexis' group for a long time and have always been happy with their responsiveness and helpfulness. Recently, we were contacted by state farm regarding a refund on our refi from a few years back, but the process became overly complicated for several reasons. Richard was on the case! He worked very hard and communicated any updates he heard about immediately, ultimately figuring everything out and we received the refund. Highly recommend this group who truly cares about their clients and people in their community!"
We responded:
"Thank you Kate! We appreciate your continued business and compliments to Richard! Glad we could get this complex issue resolved. "
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P Hanrahan

August 7, 2025

5  out of  5
rating by P Hanrahan
"Your agency and especially Richie saved the day. We needed proof of insurance card immediately and in less than one minute the digital card was on my phone! He literally saved the day. Thank you and your agency for such outstanding service."
We responded:
"Thank you for taking time to share this great feedback! We are grateful to have Richie on the team and look forward to continuing to serve you and your mother. "
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Melissa Velazquez

August 5, 2025

5  out of  5
rating by Melissa Velazquez
"I've been working with Alexis for my home insurance since 2022. Alexis is incredibly responsive, friendly, and takes the time to offer detailed, helpful feedback. When it came time to renew my policy, Alexis made the process seamless. She provided a thorough recap and followed up with a phone call at my request, which I really appreciated. It's clear she genuinely cares about her clients and wants to ensure they have the best possible coverage and understanding of their policy. I highly recommend Alexis to anyone looking for a knowledgeable and dependable home insurance agent!"
We responded:
"Melissa thank you for these kind words! We really value your continued business and look forward to serving you and your family for years to come. Thank you for this amazing review 🔥"
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Austin Heineman

August 4, 2025

5  out of  5
rating by Austin Heineman
"I just recently met and worked with Richard, and he was an incredible help! I have a semi-complex situation as I’m moving out of state, and had questions about my current policy, transferring my policy, etc. Richard was a great help in making sure I talked to the right people, he communicated well on the phone and followed up on some topics via text, and he helped even further when I had to switch approaches and call him back for more assistance. Couldn’t recommend him enough!"
We responded:
"Thank you for taking time to share about your experience working with Richard! He is a valued member of our team. We appreciate your time with our agency and wish you all the best as you make your up coming move!"
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Ellys Glenview

July 31, 2025

5  out of  5
rating by Ellys Glenview
"We had a fantastic experience with [Alexis Zimmer. She was incredibly kind, patient, and helpful throughout the entire process. She took the time to explain everything clearly, answered all of our questions, and made sure we felt comfortable with every step. It’s rare to find someone so knowledgeable and genuinely caring. Highly recommend her to anyone looking for excellent service, support, and better rates!"
We responded:
"Thank you for this amazing review. Your kind words and continued business is much appreciated. It’s always a pleasure working with you and your family!"
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Ryan Powers

June 17, 2025

5  out of  5
rating by Ryan Powers
"Great experience. Super fast and easy."
We responded:
"Thank you Ryan for the kind review! I’m glad we could help. We value your business!"
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Tom Sontag

June 12, 2025

5  out of  5
rating by Tom Sontag
"They have gone out of their way to find me savings."
We responded:
"Thank you for sharing about your experience working with me Tom! Your continued loyalty to State Farm and my agency is very much appreciated! Looking forward to serving you for many more years to come!"
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Samantha Levy

June 11, 2025

5  out of  5
rating by Samantha Levy
"Process was easy, quick, and painless. Shoutout to Alec for being a delight to work with and getting me up and running with my renter’s insurance."
We responded:
"Thank you for your kind words and continued business. We value the opportunity to serve you. "
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Jeremy Rhodes

May 28, 2025

5  out of  5
rating by Jeremy Rhodes
"Alexis and the team have shown time and time again what great service is! Shoutout to Richard who is a joy to work with!"
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Alexandra Medrano

May 28, 2025

5  out of  5
rating by Alexandra Medrano
"Alexis was so great, I’ve been a long term client and she’s always there when my family needs her. She has helped us get the correct coverage and even guided us on filing a claim. I recommend her for your insurance needs!"
We responded:
"Thank you Alex for your kind words. We appreciate the opportunity to serve you and your family!"
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Gavin Coan

May 19, 2025

5  out of  5
rating by Gavin Coan
"Just spent a good amount of the time on the phone with Richard and service was incredible, I received a great amount of help in building a policy custom-fit for me. Greatly appreciate the great service :)"
We responded:
"Gavin thank you for taking time to leave this review of your experience working with Richard!!! He is a great asset to our agency and I am glad he was able to help you get your policy set up the way you wanted. We look forward to continuing to serve you for years to come! "