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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Taylor Hampton

September 11, 2026

5  out of  5
rating by Taylor Hampton
"Alexis and her team have been wonderful to work with. They are very responsive, helpful, and professional! I am consistently very satisfied with their service."
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Lori Cook

September 9, 2026

5  out of  5
rating by Lori Cook
"Alexis is always quick to respond to any type of request and is always our advocate when needed. She's also very personal and wants to make sure our coverage matches our family's needs. Highly recommend."
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Jamie Bailey

September 3, 2026

5  out of  5
rating by Jamie Bailey
"Working with Richard was a pleasure! He helped us with our new auto policy adding to our existing insurance policy. He was knowledgeable and recommended useful products and got us set up in no time!"
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Quinn Lentz

September 2, 2026

5  out of  5
rating by Quinn Lentz
"Responsive, easy to work with, and efficient in getting a new home and auto policy set up. Can't ask for much more!"
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kabita shrestha

September 1, 2026

5  out of  5
rating by kabita shrestha
"Usually I am the person who does not write reviews at all but because of the customer service I get from Richard every time I called this company it compelled me to write one. Whether it was for getting a new insurance or had issues with the claim he always had helped me.. I strongly recommend this State Farm . Specially this one with Alexis Zmbler and Richard . Thank you guys … Kabita"
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Kaitlyn Lumbert

August 31, 2026

5  out of  5
rating by Kaitlyn Lumbert
"Richard at Alexis's office was incredibly kind, helpful, and knowledgeable as we worked out my insurance policies over the phone."
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Greg Carroll

August 31, 2026

5  out of  5
rating by Greg Carroll
"Alexis has been my agent for a few years now and she has always provided excellent customer service. I appreciate her commitment to supporting her neighbors and charitable organizations in the Uptown neighborhood as well. Do yourself a favor and book an appointment with her today!"
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darion zakrzewski

August 31, 2026

5  out of  5
rating by darion zakrzewski
"Richard always gets me right"
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Jocelyn Lazo

August 31, 2026

5  out of  5
rating by Jocelyn Lazo
"Alexis is amazing and always available when we have questions. Working with Alexis and Neal has been a great experience and can count on them to provide helpful advice and make any process as seamless as possible!"
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Taylor Harlow

August 30, 2026

5  out of  5
rating by Taylor Harlow
"Edit: continues to have consistent service and clear communication! Always helpful in responding to questions

I have been a State Farm member for several years but have not worked with someone as efficient and thorough as Alexis and her team. I reached out to her office to get set up for homeowner's insurance and was quite impressed with quote I received. Alexis took the time to research the house so that I would have adequate coverage with my plan. She explained all items as well as the optional add-on coverages and helped identify which would benefit me most without making me feel like I was pressured into unnecessary benefits. I am extremely pleased with their business and plan to continue working with them in the future!"
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Cathy Kalcsics

August 27, 2026

5  out of  5
rating by Cathy Kalcsics
"Alexis provided great service for me today. Thank you for your help."
We responded:
"Thank you so much for your kind review, Cathy!  If you need insurance assistance, we are just an email or call away! - Alexis Zimmer, your State Farm Agent   "
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Taraz T

August 25, 2026

5  out of  5
rating by Taraz T
"Alexis has been my agent for renter's insurance for the past 4 years. She and her team provide speedy and excellent service."
We responded:
"Thank you so much for your wonderful feedback of us here at Alexis Zimmer’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Alexis Zimmer’s Insurance Team "
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Connor Robert

August 24, 2026

5  out of  5
rating by Connor Robert
"Richard is the goat! Was super friendly, answered all my questions, and made everything a smooth process."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Jarrett Kelly

August 22, 2026

5  out of  5
rating by Jarrett Kelly
"Alexis provided great customer service helping me set up my life insurance. Alexis and Neal were friendly, and very thorough in explaining the policy details. I appreciate the peace of mind they provided and highly recommend their services!"
We responded:
"Jarrett, thank you for the amazing review! Our Chicago insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Alexis Zimmer, your State Farm Agent "
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Lesia Myrick

August 7, 2026

5  out of  5
rating by Lesia Myrick
"Alexis excellent service"
We responded:
"Wow, thank you for the 5-star review, Lesia! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Oswald Ayee

July 7, 2026

5  out of  5
rating by Oswald Ayee
"Alexis provided excellent, efficient and great service today and I am very grateful."
We responded:
"Oswald, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Alexis Zimmer’s Team here in our Chicago office. "
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Emmanuel Musa

July 7, 2026

5  out of  5
rating by Emmanuel Musa
"Helpful and friendly agents! Richard was especially helpful. Highly recommend"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Krysia Jacobs

June 23, 2026

5  out of  5
rating by Krysia Jacobs
"Alexis Zimmer is a solid reliable agent. Her agency has been in the same location for a long time. As soon as I switched to her agency her staff contacted me and helped me review and update my coverages. Richard was incr Donny helpful and easy to work with.
I’m delighted to be with such a proactive and reliable agent."
We responded:
"Thanks so much for the fantastic rating, Krysia! We are so glad you had a positive experience with us here on State Farm Agent Alexis Zimmer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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alwayssomething

June 22, 2026

5  out of  5
rating by alwayssomething
"I recently joined the board of our condo association just as our building's insurance policy was coming up for renewal. When I asked friends and neighbors for recommendations, I was surprised how many people gave the same answer: "Talk to Alexis Zimmer at State Farm."
I was already familiar with Alexis through her involvement in the community. She has a reputation for being friendly, knowledgeable and genuinely caring, so I decided to reach out.
From the moment I walked into her office, Alexis made me welcome. She took the time to understand my needs, expectations, and concerns before discussing any insurance options. After reviewing my existing policy, she followed up the very next day with thoughtful recommendations and clear guidance on how to proceed.
Alexis combines professionalism and expertise with a warm, personal approach that made the entire process easy and stress free. Based on my experience,I can easily see myself moving both my condo and auto insurance policies to her as they come up for renewal.
If you are looking for an insurance professional who is knowledgeable, responsive, and truly cares about her clients, I highly recommend Alexis Zimmer at State Farm."
We responded:
"Thank you for the fantastic review, alwayssomething! We are always here to help with your insurance needs here in Chicago . "
Profile photo of Juan Delgado

Juan Delgado

June 17, 2026

5  out of  5
rating by Juan Delgado
"I bought Landlord Insurance from abroad and it was a really, really easy process. Alexis was very polite and quick in her replies. She helped me tremendously."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alexis Zimmer’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Larry Posen

June 12, 2026

5  out of  5
rating by Larry Posen
"Alexis recently became my new agent after my past agent retired. She and her team have been highly responsive to my requests and needs. After meeting to review my current coverages, Alexis reviewed new options for me. As a result of these changes my premiums have had positive upgrades and reductions in premiums. The agency service is very accessible strives to provide a positive and successful result for their clients. Thank you for your hard work on my behalf."
We responded:
"Thank you Larry for your loyalty with State Farm and most recently my agency. We appreciate your business and are always glad to help!"
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Teshome Maru

June 11, 2026

5  out of  5
rating by Teshome Maru
"Richard is incredibly patient and never pressures you into a purchase — he takes his time, explains the policy clearly, and if he's unsure about something, he follows up with thorough research rather than guessing. That level of professionalism is something I truly appreciate. The pricing is competitive, and I hope it remains consistent long-term rather than increasing significantly after the initial period."
We responded:
"Thank you for your kind review of State Farm Agent Alexis Zimmer’s Team. We appreciate it!"
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William Sheedy

June 9, 2026

5  out of  5
rating by William Sheedy
"Alexis Zimmer is a wonderful agent who is highly responsive, a great communicator and exceptionally focused on serving her clients. I’d highly recommend her to anyone."
We responded:
"Thank you for the 5-star review, William! Here on State Farm Agent Alexis Zimmer’s Team, we are proud to serve our community and appreciate your recognition. "
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Jack Alferio

June 8, 2026

5  out of  5
rating by Jack Alferio
"Alexis helped me get coverage when I moved from out of state. She delivers excellent customer service and provided me an excellent rate/premium!"
We responded:
"We appreciate your review, Jack. We are so happy that you had such a wonderful experience with State Farm Agent Alexis Zimmer’s Team here in Chicago ! "
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Linda Vitale

June 4, 2026

5  out of  5
rating by Linda Vitale
"Finding a new insurance company can be daunting but Alexis made it easy, answered my questions, discussed what was best for me. I would recommend her in a heartbeat. Thank you Alexis."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Alexis Zimmer’s Team! We deeply appreciate your kind words here in Chicago . "