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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Krysia Jacobs

June 23, 2026

5  out of  5
rating by Krysia Jacobs
"Alexis Zimmer is a solid reliable agent. Her agency has been in the same location for a long time. As soon as I switched to her agency her staff contacted me and helped me review and update my coverages. Richard was incr Donny helpful and easy to work with.
I’m delighted to be with such a proactive and reliable agent."
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alwayssomething

June 22, 2026

5  out of  5
rating by alwayssomething
"I recently joined the board of our condo association just as our building's insurance policy was coming up for renewal. When I asked friends and neighbors for recommendations, I was surprised how many people gave the same answer: "Talk to Alexis Zimmer at State Farm."
I was already familiar with Alexis through her involvement in the community. She has a reputation for being friendly, knowledgeable and genuinely caring, so I decided to reach out.
From the moment I walked into her office, Alexis made me welcome. She took the time to understand my needs, expectations, and concerns before discussing any insurance options. After reviewing my existing policy, she followed up the very next day with thoughtful recommendations and clear guidance on how to proceed.
Alexis combines professionalism and expertise with a warm, personal approach that made the entire process easy and stress free. Based on my experience,I can easily see myself moving both my condo and auto insurance policies to her as they come up for renewal.
If you are looking for an insurance professional who is knowledgeable, responsive, and truly cares about her clients, I highly recommend Alexis Zimmer at State Farm."
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Juan Delgado

June 17, 2026

5  out of  5
rating by Juan Delgado
"I bought Landlord Insurance from abroad and it was a really, really easy process. Alexis was very polite and quick in her replies. She helped me tremendously."
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Larry Posen

June 12, 2026

5  out of  5
rating by Larry Posen
"Alexis recently became my new agent after my past agent retired. She and her team have been highly responsive to my requests and needs. After meeting to review my current coverages, Alexis reviewed new options for me. As a result of these changes my premiums have had positive upgrades and reductions in premiums. The agency service is very accessible strives to provide a positive and successful result for their clients. Thank you for your hard work on my behalf."
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Teshome Maru

June 11, 2026

5  out of  5
rating by Teshome Maru
"Richard is incredibly patient and never pressures you into a purchase — he takes his time, explains the policy clearly, and if he's unsure about something, he follows up with thorough research rather than guessing. That level of professionalism is something I truly appreciate. The pricing is competitive, and I hope it remains consistent long-term rather than increasing significantly after the initial period."
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William Sheedy

June 9, 2026

5  out of  5
rating by William Sheedy
"Alexis Zimmer is a wonderful agent who is highly responsive, a great communicator and exceptionally focused on serving her clients. I’d highly recommend her to anyone."
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Jack Alferio

June 8, 2026

5  out of  5
rating by Jack Alferio
"Alexis helped me get coverage when I moved from out of state. She delivers excellent customer service and provided me an excellent rate/premium!"
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Linda Vitale

June 4, 2026

5  out of  5
rating by Linda Vitale
"Finding a new insurance company can be daunting but Alexis made it easy, answered my questions, discussed what was best for me. I would recommend her in a heartbeat. Thank you Alexis."
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Saad Shaikh

May 19, 2026

5  out of  5
rating by Saad Shaikh
"This office is great from start to finish. Richard and Alexis are super helpful and responsive. I had an issue with my policy and they reached out right away to provided solutions for me to get me back up and running. As an uptown native, they will always have my business."
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Alex Novielli

May 14, 2026

5  out of  5
rating by Alex Novielli
"Richard at Alexis Zimmer’s office is amazing! He is always very thorough and knowledgeable and helped me review my policy to ensure I had all the coverage needed and removed items that I no longer needed. I highly recommend Alexis Zimmer’s office for all your State Farm needs"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Elizabeth Grace

May 7, 2026

5  out of  5
rating by Elizabeth Grace
"She's great explains everything very well I feel confident because she understands my neighborhood!"
We responded:
"Thanks so much for the fantastic rating, Elizabeth! We are so glad you had a positive experience with us here on State Farm Agent Alexis Zimmer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Alison Lev

May 6, 2026

5  out of  5
rating by Alison Lev
"Alexis and her team at State Farm have been outstanding to work with. They are knowledgeable, responsive, and take the time to explain coverage options clearly with relatable examples. Their customer service is exceptional, and I always feel supported whenever I have questions or need assistance. Highly recommend Alexis at State Farm for anyone looking for reliable insurance with personalized service!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Alexis Zimmer’s Team. "
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Caitlin Gainey

May 1, 2026

5  out of  5
rating by Caitlin Gainey
"Richard was great to work with and made our moving process more smooth. Thank you!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Alexis Zimmer’s Team. "
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Christina Kastrinakis

April 23, 2026

5  out of  5
rating by Christina Kastrinakis
"It has been a distinct pleasure to collaborate with Alexis. She demonstrates a high level of professionalism and expertise, consistently taking the time to address any inquiries or concerns. Her commitment to going above and beyond was instrumental in helping me comprehend the coverage I possess for both my home and vehicles."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Leah Cervantes-Rich

April 20, 2026

5  out of  5
rating by Leah Cervantes-Rich
"Excellent service from Richard. Very helpful and enjoyable to work with."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Adolfo Valle

April 8, 2026

5  out of  5
rating by Adolfo Valle
"Alexis was very kind and helped my family save on our auto insurance. She was knowledgeable and make recommendations that made sense for our family."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Francette Donate Esterrich

April 7, 2026

5  out of  5
rating by Francette Donate Esterrich
"Alexis is great! I was in the process of contemplating a car purchase in Chicago for the first time and she helped me get a quote before going to the dealer so that I was ready with the information on hand. While at the dealer, when I decided to proceed with the purchase, Alexis was incredibly responsive and made sure I had everything I needed so I could walk out the door with coverage already started. She is incredibly considerate, thoughtful, and ensures she understands your circumstances to provide you with the best services. Highly recommend going with Alexis for all your insurance needs!"
We responded:
"Thank you so much for the 5-star rating, Francette! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Alan Peres

March 23, 2026

5  out of  5
rating by Alan Peres
"I’ve been using Alexis for a couple of years, following the retirement of my previous agent. Even though we didn’t choose Alexis, I am happy we were assigned to her office. Since then we have done 2 reviews of my policies. Alexis went through them with me, identifying some gaps, as well as some savings opportunities. Late 2025 we had a pipe leak, resulting in a claim. She walked us through what needed to be done and was there to answer any questions that arose."
We responded:
"Alan, thank you for your wonderful review of State Farm Agent Alexis Zimmer’s Team!"
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Michelle Mikos

March 19, 2026

5  out of  5
rating by Michelle Mikos
"Had my first ever claims experience on a property this year and feared it would be terrible (it is insurance after all). I was blown away and so impressed by Alexis and Richard and their team's service. They were proactive, remembered my situation and checked in, treated me like a human, followed through and did what they said they were going to do, and set clear expectations for what to expect. They also played a more proactive role than they probably needed to in helping correspondence with their Claims department. I cannot recommend them enough and am delighted there is insurance out there where you can get real human service and assistance! Bravo and thank you."
We responded:
"Thank you for the 5-star review, Michelle! Here on State Farm Agent Alexis Zimmer’s Team, we are proud to serve our community and appreciate your recognition. "
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Ed Porter

March 9, 2026

5  out of  5
rating by Ed Porter
"We have worked with Alexis for many years now, and she has been consistently responsive, helpful, and knowledgeable. Highly recommended!"
We responded:
"Ed, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Alexis Zimmer’s Team here in our Chicago office. "
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Erick Reyes

March 2, 2026

5  out of  5
rating by Erick Reyes
"Everything was explained throughly I am pleased with my service"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Brandon Munoz

February 26, 2026

5  out of  5
rating by Brandon Munoz
"Ms. Alexis has been stellar with my time in Chicago. All of my situations were conducted with swiftness and professionalism that anyone would appreciate. Highly recommend her services if you are in need of your own policies."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alexis Zimmer’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Zack Williams

February 15, 2026

5  out of  5
rating by Zack Williams
"Had to change renter’s and car insurance as I just moved up to Chicago. Richard and Alexis were both super helpful, informative, and even gave me some useful info about local dmvs. Would highly recommend this office!"
We responded:
"Thank you for the 5-star review, Zack! Here on State Farm Agent Alexis Zimmer’s Team, we are proud to serve our community and appreciate your recognition. "
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Jamal Salem

January 20, 2026

5  out of  5
rating by Jamal Salem
"I can say it clearly and loudly since I moved from the first starte farm agent to Alexis Zimmer as the state farm agent very much happy with here service and always I am talking about this great service that I have from here ...she is trusted ...respectful..helpfully...and make me with eyes closed to be with this company always with full confidence....I do appreciate and grateful for what she did for me....thank u Alexis"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Alexis Zimmer’s Team. "
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George Dean Vosnos

January 20, 2026

5  out of  5
rating by George Dean Vosnos
"Alexis has been handling policies for a couple of my properties and autos for several years since my decade's long agent decided to retire. I never feel like a bother when I call her to adjust certain policies throughout the year, and since the very first day of transferring my portfolio to her she has been responsive, thorough, and has done everything possible to promptly cater to my tailored needs. Alexis is clearly vested in ensuring the satisfaction of her clients and has easily earned my loyalty. I very recently worked with Richard, and he was super professional and efficiently expedited my policy change requests. Highest recommendation possible."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "